Matt was at my house bright and early to start work on cutting down the massive tree. His 3 man crew worked continuously throughout the day for 12 hours straight in the on and off rain to get the job done. They took much care not to hit the house and the neighbors house. I never saw them take a break other than a few minutes to eat lunch in rotation. After 12 hours of work, Matt told me that he would have to return to remove the rest of the stump, as the grinder he brought with them was not strong enough to get the stump out efficiently. I really appreciated his professionalism in getting the job done correctly, even if it did take the extra trip. When I went to pay him the first day, he told me to wait until the job was completely finished, which was very respectable. I wanted to wait to review the work until they were completely done and I must say, my yard has never looked better!!! You cant even tell that there was a tree there previously. I will be calling Tree Masters for any tree needs in the future and you should as well!!!!!